- Real Time communication between dispatcher and Personnel Mobile Field Service
- Remote Field Credit Card Payments options with Digital Signature Capture
- End to End Paperless Workflow Processes
- Available on rugged devices and smart phones like Psion, Blackberry, iPhone, Droid, Android etc.
Mobile Field Service Features
- Instant dispatch of service call information to mobile devices
- Real-time status feedback from field to FieldPower
- Automatic connecting and reconnecting as users move in and out of cell coverage areas, with storage of work data on mobile device
- Time tracking and field service mobility reporting
- Job acceptance and rejections
- Location and Navigation
- SLA and other alerts
Mobile Field Service Technology
Campaign | Expertise |
Ordinary cell phone | SMS and Computer Voice Response (CVR*) |
Smartphones | Custom forms, email, web browser, SMS,CVR |
Laptop or Tablet | FieldPower, custom forms, email, SMS, CVR |
Specialized | Bar codes, handwriting, credit card, etc |
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